SO I was working today, like I do just about every day, I was in the middle of pricing and putting away from stuff from SBS and Giant, nothing out of the ordinary. The phone rings...
Then it starts...
The guy, who didn't really give his name, proceeds to tell me his son bought a bike from us "not to long ago" which, later, we found out was on 6/25/09, and he saw in the paper that for this week and next week, we were having a sale for 10% all bikes (Giant and Redline) in stock. He then asked if his son could get the 10% difference back. I said "Um, no, probably not..." and he SNAPS "Well, IT'S STATE LAW..." he didn't say it nicely, he like bit my head off. I said "well, i've never been asked this question, so let me go ask the manager..." (My mom) which, mom had no clue. I told the guy to call back when dad got there.
SO I called dad, told him the story, and asked what I should do. He suggested looking up the law, which I did. I first found a phone number to the State Law Library. I called, talked to what sounded like a college punk, he said he'd never heard of the law, but I might want to call the Attorny General Fraud Division, and gave me the number.
I call said Attorny General Fraud Division. I was put on hold for like 10 seconds and talked to a lady, who also said she had never heard of the law, and was sure it wasn't true. "Some business CAN do that, as a policy, but it isn't a law."
Jim made the comment that "we aren't ABC Warehouse. HAHAHAHA..."
A little later, at about 5pm, this guy and his young teenage kid come walking in with the kid's bike. Says something about his kid's crank fell off, turns out he was missing a bolt, whatever...then mentioned to mom about how he wants the 10% back, mom continues to say "well, we actually got ahold of the attorney general, and they said there is no such law..."
"Well, I am going to call the Attorney General," the guy says. He paid for his bolt we put in for him and then he left. I later said (and so did dad) that we should have just gave him the number, but we didn't. What a jerk. I hope he does call the A.G. and they tell him he's an idiot too.
The Attorney General chick I talked to actually told me that if the guy had a problem with what we told him that he should just call a lawyer. It makes me so mad that he is just a jerk. But it makes me laugh that he's such an idiot.
